on travel technology …and everything else
I attended a presentation by SalesForce.com today morning at the Holiday Inn in Salmiya. I was the first to arrive and was 15 mins. early. However, the presentation started pretty late caz they were either struggling with the screen resolution, the projector or the Internet connection.
Once they got going, it was impressive talk continuously. Besides promoting their Salesforce application, they were pushing their Force.com platform to everyone. In short, you can do everything on Force.com, you can do it in a fraction of the time it would take with regular systems like Oracle, Microsoft or SAP and to beat everything else it also costs a fraction compared to implementing any other systems. This got me doubting a recent decision to go with a “traditional” in-house hosted ERP system as compared to hosting it on the “cloud”.
There was even a demo from one of their clients promoting salesforce and giving testimony to the speed with which they moved to the salesforce and force.com platform as well as explaining the efficiency they got in the bargain.
Looks like its time to take a serious look at SalesForce and that Force.com platform. My only concern with remotely hosted business applications is that if the net is down, you can’t access your data, if the data centre is down, no one can access your data!
This blog is run by Mario Alvares, a Goan Web Guru living in Kuwait, sharing some of his thoughts with the rest of the world. Click the About Me link for more info and a funny mug shot. Check out the posts on this blog and feel free to leave your comments. Use the RSS links above to subscribe.
May 27th, 2009 at 6:41 pm
If it helps any, you CAN access your data when the internet is down, if that’s really important for your business model.
It was for ours. Our business model demands that our Technical Support staff have access to customer contact, and trouble ticket information (cases), as well as some other custom data that we now have in Salesforce.com. We can’t tollerate anything longer than a 5 minute outage, because of the nature of our business and the customers we server (telephony equipment, providing emergency life line services).
We backup all data from Salesforce.com to a local SQL server, every 24-hours — using API tools provided by Salesforce. We have a simple PHP app that can be used to access the data in the “backup SQL” server. It’s not pretty, but it provides the basic data we need if there is an internet outage or data center outage.
I vouch for all the testimony you heard at that presentation. Salesforce.com rocks!
May 27th, 2009 at 9:18 pm
Thanks for the confirmation JP. Now all I need to do is shoot the SalesForce people for not giving me this demo 6 months earlier! Not sure how late it is to pull out of the recent 2 million $ worth of orders we just signed for the new systems