on travel technology, hacking and everything else

So this was my first trip on Wataniya Airways. I had to visit a client in Bahrain urgently and Wataniya had the cheapest rates. Even their First Class seats were cheaper than Economy on Gulf Air.
Like I mentioned in my previous post, I had an annoying experience getting to their terminal but once I flashed the First Class ticket, the pampering began.
The experience starts with you being assisted to the seating area next to the check-in counter (to relax on the couch and read magazines). They take your documents and check you in themselves. After 5 mins, they come back with your boarding pass and escort you to their first class lounge. Its a very nicely decorated lounge (lots of cotton hanging from the ceiling). More importantly, there is a free snack-bar to keep the obese kids and bored travelers occupied with their mouths full.
I really liked the painting (above) of the private jet parked by the traditional “Kuwaiti” gate (entrance to the city).
15 mins before take off, a lady comes up to you, takes your passport to immigration, gets everything stamped and returns it back to you. All this while, i’m sitting on my lazy ass.
10 mins before take off, you are escorted to a private Mercedes van which drives you to the aircraft. Very nice indeed and beats those big buses you usually have to stand in.
The staff were very polite and friendly and I guess on a longer flight I would have enjoyed the meal. For a slow eater on a 45 min flight, I think I did pretty well. Managed to attack the black forest cake and a few chocolates.
I must say that once I landed in Bahrain, there was no Wataniya Airways staff in site and I was on my own. Guess I was expecting someone to take me through immigration there as well and drive me in a limo to my hotel. (Hint to Watania Airways!) Luckily my hotel sent a limo anyway.
Overall a great experience from the time I entered the building. Must try it again sometime.
This blog is run by Mario Alvares, a Goan Web Guru living in Kuwait, sharing some of his thoughts with the rest of the world. Click the About Me link for more info and a funny mug shot. Check out the posts on this blog and feel free to leave your comments. Use the RSS links above to subscribe.
Mathai
February 8th, 2010 at 10:25 pm
Thats nice service!